Behind every successful store are people. When staff feel supported, customers feel the difference. The Pro12 headset system from Quail Digital empowers retail teams with instant, hands-free communication that enhances wellbeing and customer satisfaction.
Communication That Puts People First
The Pro12 headsets keep teams connected across the shop floor, backroom, and management through up to four user groups, ensuring messages reach only those who need them. Staff can access live product details and store updates via the Store Brain, giving accurate answers on the spot.
Employees can check stock, contact colleagues, or take and make calls through their wireless business headset. This helps reduce stress and supports a calmer working environment where teams can focus fully on the customer.
Faster Responses = Higher Conversions
Quick, confident communication builds trust. When customers receive immediate and accurate responses, satisfaction rises - and so do sales. Stores using Pro12 Retail Headsets have seen improved service speeds and stronger loyalty.
Retailers such as One Stop and James Hall & Co. report faster communication and smoother operations. As one team leader shared, “Everyone feels part of the same conversation, and customers notice the difference.”
A Win-Win for Staff and Shoppers
Happy staff make for happy customers. The Pro12 communication headset system gives your team the tools to stay connected, calm, and confident. Scalable from small retailers to large supermarkets, it ensures every store benefits from professional, high-quality communication.
With Quail Digital’s Pro12, your staff feel empowered, your customers feel valued, and your business performs better. A win for everyone.
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