About Us

Technical innovation and design excellence.

We design and manufacture high-quality headset systems for Healthcare, Retail and Quick Service industries.

Get your trusted Pro 11 Healthcare headset from Quail Digital
The mission we stand by at Quail Digital

Quail Digital is renowned for its commitment to quality, innovation and ageless design. It's wireless headset systems pioneer excellence in retail, healthcare, and quick service industries worldwide. Our aim is to drive efficiency and great user experience.

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Values

What makes us Quail?

Better together

A culture where every individual's strengths and contributions complement each other. The power of synergy and a collaborative environment extends to our global reseller network.

Driven

We’re determined, ambitious, and work with purpose. Our unwavering focus allows us to exceed expectations, consistently delivering desired results and fostering long-lasting customer satisfaction.

Continuous Innovation

Innovation sparks creativity, drives progress, and enables success.

Meet Tom Downes - Founder of Quail Digital

Meet our Founder,
Tom Downes

We love that our technology is used by so many people every day, all around the globe. People work much better when they're connected -- they're more efficient, empowered, confident, and safe. With the best quality sound, exceptional technology, and timeless ergonomics, we make sure to build in the features that our forward-thinking customers are looking for. What drives us? Customers telling us, 'Quail Digital headsets have become central to the operation.'

Our Leadership Team

Tom Downes - Quail Digital Founder & CEO

Tom Downes

Founder & CEO

Jolyon Platts - Quail Digital Chief Commercial Officer EMEA & ASEAN

Jolyon Platts

Chief Commercial Officer EMEA & ASEAN

Jacopo Serra - Quail Digital Chief Operating Officer

Jacopo Serra

Chief Operating Officer

Carlos Paredes - Quail Digital Finance Manager

Carlos Paredes

Finance Manager

Nadia - Quail Digital Operations Manager

Nadia Vickers

Operations Manager

Rochelle Murphy - Quail Digital Marketing Manager

Rochelle Murphy

Marketing Manager

Claudius Streit - Quail Digital

Claudius Streit

Country Manager & Head of Sales DACH

Testimonials

"By having a headset on, I can talk directly to the people I need to talk to without raising my voice. It definitely creates a calmer environment in the lab."

Consultant / Barts Health NHS Trust

“There has been a great improvement to store efficiency. If we were to take away Quail Digital headsets, our employees wouldn’t be happy. It’s been a great success. I’m also impressed by the ongoing support post purchase of the headsets by the Quail team.”

Dave Pickford
Dave Pickford
James Hall & Co. Ltd

“My ability to communicate quickly and effectively with other members of the robotic team, has led to increased efficiency and patient safety in these complex procedures.”

Dr Husam H Balkhy
Dr Husam H Balkhy
Associate Professor at University of Chicago Medicine

"Overall, in terms of day-to-day operations, they’re a lot clearer than the previous headsets. Can hear the customers as well as the team a lot better over them, and it’s quite the drastic difference. Definitely an upgrade"

Anonymous
Anonymous
Quick Service Restaurant

“I have been using the Pro11 technology for the past 2 years, it has been a complete game changer for me and for the mood of the entire OR with a clear benefit on patients' outcome.”

Gianluca Torregrossa
Gianluca Torregrossa
M.D. Robotic & Minimally Invasive Cardiac Surgery, University of Chicago, IL

“Hearing such positive colleague feedback has been amazing, especially when they tell us about how happy and connected they feel with the headsets.”

Gary Davison
Gary Davison
Security Operations Manager, One Stop

"Before the headsets, communication around shoplifting was difficult. Now we can stay connected across the store, share what we're seeing in real time, and take a far more proactive approach."

Jack Cross
Jack Cross
Store Manager, Warner's Supermarket

01 - 04

Contact Us

Get in touch.