Quail Digital's Pro12 Retail Headset System

Pro12 Retail Headsets for Smarter Store Communication

Improve team coordination and wellbeing with speech recognition, AI-enabled communication, and with up to 4 user groups.

Pro12 headsets are designed for modern retail environments where speed, clarity, and coordination matter. From the shop floor to the stockroom, teams stay connected, respond faster, and deliver a better customer experience through seamless retail communication.

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Pro12 Retail Headsets

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Why choose Quial Digital Pro12 Retail?
Built-in speech recognition
AI-enabled communication
Multiple user groups
From 3-250 users
Scalable for small and large stores
Seamless communication between user groups
Instant connection with customer order points
Integrated theft prevention and security alerts
No ongoing SaaS or licence fees

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Key Benefits for Pro12 Retail Headsets

Faster Team Response with AI-Enabled Communication

AI-enabled connectivity (Pro12 Max) ensures teams can communicate instantly, access information faster, and respond in real time, improving decision-making across the store.

Structured Communication with Four User Groups

Keep conversations clear and organised with up to four user groups, allowing different teams to communicate without overlap as your store scales.

Hands-Free Productivity with Speech Recognition

Built-in speech recognition enables staff to communicate and access information without interrupting their tasks, improving efficiency across the shop floor.

Improved Staff Wellbeing at Every Store Size

Reduce pressure on teams by removing unnecessary movement and enabling clear, effortless communication, whether in smaller teams or large, multi-department stores.

Enhanced Theft Prevention and Store Connectivity

Discreet communication, real-time alerts, and seamless integrations with in-store systems support faster responses to incidents and stronger loss prevention.

Testimonials

“There has been a great improvement to store efficiency. If we were to take away Quail Digital headsets, our employees wouldn’t be happy. It’s been a great success. I’m also impressed by the ongoing support post purchase of the headsets by the Quail team.”

Dave Pickford
Dave Pickford
James Hall & Co. Ltd

"The whole team are really pleased with the headsets - they're comfortable, lightweight, and easy to use. Even those less familiar with technology picked them up quickly, and now everyone uses them confidently every day."

Jack Cross
Jack Cross
Store Manager, Warner's Supermarket

“Having digital headsets means we’ve been able to implement so many efficiencies and time saving solutions because of our improved communication capabilities.” 

Harj Dhasee
Harj Dhasee
Village Stores Mickleton

"Before the headsets, communication around shoplifting was difficult. Now we can stay connected across the store, share what we're seeing in real time, and take a far more proactive approach."

Jack Cross
Jack Cross
Store Manager, Warner's Supermarket

“The headsets have been great. It was easy to install and begin using. Staff turnover has decreased since we have begun using Quail Digital headsets. I even forgot how to add new staff members into the epos system as it’s a rarity to need to hire new staff members at the store now.”

Neil Godhania
Neil Godhania
Premier Neils

“Hearing such positive colleague feedback has been amazing, especially when they tell us about how happy and connected they feel with the headsets.”

Gary Davison
Gary Davison
Security Operations Manager, One Stop

01 - 04

Improve team communication and enhance patient safety

Mis-communication and mis-hearing during procedures is a cause of errors in ORs. Let's fix that with digital wireless headsets, designed for use in healthcare environments.

Download the guide for all headset specifications.
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