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Pro12 Retail Headsets: Empowering AI-Connected Teams on the Shop Floor
In retail, a quiet revolution is taking place – and it’s powered by artificial intelligence. Globally, AI in retail stores is transforming how teams operate, with digital store assistants and AI-enabled workflows streamlining everyday tasks. At the heart of this change is the Quail Digital Pro12 – one of the most advanced retail headsets available today. Purpose-built as an AI headset, the Pro12 is a smart, connected device that redefines communication on the shop floor.
AI Integration: The Future of Retail Team Communication
Retailers are rapidly adopting AI integration to automate operations, boost productivity, and deliver outstanding customer service. The Pro12 retail headset with AI solution is designed to support this evolution – seamlessly connecting store staff to digital assistants and AI platforms via natural, voice-activated interaction.
Whether it’s requesting live inventory data, receiving task alerts, or resolving customer queries through AI, this speech recognition headset becomes a vital bridge between humans and intelligent systems. Morethan just communication headsets for retail stores, the Pro12 enables staff to interface directly with AI for real-time results.
Hands-Free Intelligence with Built-In Speech Recognition
AI is no longer confined to the back office. With the Pro12’s built-in speech recognition features, team members can interact hands-free – not only with each other but also with digital systems. This intelligent functionality enhances everyday processes like stock checks, price verification, and escalations, making them quicker and more consistent.
Effortless to Use. Fast to Deploy
Despite its powerful technology, the Pro12 is easy to adopt. These wireless headsets for retail stores require minimal training and can be rapidly deployed, making them ideal headsets for retail stores aiming to modernise without added complexity.
AI at Work Means Better Service
By enabling real-time access to smart tools and systems, the Pro12 empowers retail teams to anticipate customer needs and react instantly to changes. When staff are connected not just to each other, but also to AI, the result is smarter service and an improved customer experience.
We introduced headsets across the business 2 years ago and would say that this major initiative has been a success in terms of productivity gains, colleague engagement and customer experience. Quail Digital were fully engaged during and after deployment and we recommend the solution.
– Fiona Drummond, Company Stores Director, James Hall & Co. Ltd.
Seamless, Hands-Free Interaction
Designed with usability in mind, the Pro12 retail communication headsets support hands-free speech commands, allowing users to join team calls, respond to messages, and manage workflows without lifting a finger. This intuitive design keeps staff focused, supports faster coordination, and fosters a more agile team environment.
Built for Integration with Today’s Retail Tech Stack
The Pro12 goes beyond voice – it’s a data-driven device ready for the next generation of AI in retail stores. It integrates effortlessly with task management platforms, ERP systems, and alert tools, making it a future-proof solution for stores embracing intelligent automation.
Red Button Alerts: Fast Response When It Matters Most
Safety remains a top concern in retail. The Pro12 features an integrated red alert button that allows staff to discreetly notify supervisors of wellbeing or security concerns, ensuring a swift, coordinated response when needed.
Noise-Cancelling Audio for Total Clarity
In busy environments, communication clarity is essential. The Pro12 delivers premium audio quality through advanced noise-cancellation, ensuring every instruction or AI headset prompt is heard clearly – reducing confusion and boosting team efficiency.
