The ultimate drive-thru headset
• Single lane, dual lane & curb-side and table service channel
• Close to broadcast quality audio between customer, order takers and crew
• Light and very comfortable headset
• Single touch channel selection
• Hands-free headset registration
• Exceptional range
• 3 Year warranty standard, 5 year warranty available
Pro9 is "significantly better" at inbound AND outbound noise cancellation...
“Electroacoustic Performance Comparison Report”,
Peter Mapp + Associates, August 2020
“Pro9 - best in class for intelligibility”
Pro9 0.57 HME HD 0.47
Speech Transmision Index (STI), higher figure is better*
Click to view the Pro9 Quick Service brochure
For more information please
Click to view the Pro9 Intelligibility leaflet
Click to view the video "Pro9 - Designing a winner" by Quail Digital CEO, Tom Downes
Our customers speak for us...
PRO9 HEADSET
PRO9 BASE STATION
PRO9 REPEATER
PRO9 CHARGER
Headset
Q-P9HS
Operating frequency
1.88-1.90GHz EMEA, Asia; 1.91-1.93GHz North America
Channels
T1, T2, TS1 (table service), P (paging)
Channel activation
Order taker press T1 or T2; runner press T1 + P or T2 + P; table service press P twice
Paging
Press and hold page button
LEDs
T1 green, T2 blue, TS amber, P white
Volume adjustment
10 stepped levels
Noise cancelling
Acoustic noise cancelling to orderpoint speaker
Sleep mode
Activated after 10 mins of headset being motionless
Registration
Near-field wireless IT link
Battery
750mAh, 3.7v lithium-ion polymer
Audio prompts
Audio beep indicates change of status
Weight
120g with battery
Approvals
EN301 406 v2.2.2 FCC Part 15 IC RSS-213. EMC ETSI EN 301 489-1 V2.2.0 Accoustic energy EN
62368-1 SARS IEEE Std 1528 & FCC requirements
Base Station
Q-P9BS
Headset capacity per lane
Order-taker/unlimited runners hearing order-taker/customer, all communicate on paging channel
Range
50m radius from base depending on environment, extendable with up to 2 repeaters (Q-P9REP)
Dual lane capability
Dual lane plus table service; dual lane systems use 2 x Q-P9BSDL variant base
Power
00-240v AC voltage sensin
Connectivity
Power via DC jack; CAT5/6 to Q-P9BSDT + Q-P9BSTS bases + Q-P9DTM; 7Pin DIN to grill speaker/timer
Features
Ethernet API; push buttons for loop override, system reset, tandem order taking, night volume & grill
speaker volume adjustment; at-a-glance fault diagnosis using front enclosure LED display
System settings
Factory settings as standard on arrival; all setting adjustments can be made on site via API
Status of LEDs
Power ON, car arrival, order-taker talking to customer, colour-coded fault diagnosis
Headset registration
Near-field wireless IR link
Dimensions / weight
250x160x43mm (HxWxD) / 405g
Approvals
EN301 406, FCC Part 15 (D), IC RSS-213, EMC ETSi EN 301 489-1
Repeater
Q-P9REP
Range
50m radius depending on environment; 2 repeaters max per base
Power
100-240v AC voltage sensing
Connectivity
Cat5/6/7 cable from base
LEDs
Power ON, car arrival, order taker talking to customer, colour-coded fault diagnosis
Dimensions / weight
50x160x43mm (HxWxD) / 310g
Charger
Q-P9CH
Headset capacity
8 headsets
Headset charge time
4 hours to full charge; recommend change battery from 500 charge cycles
LED indicators
Red power light; individual lights for each battery, red charging, green fully charged
Power
100-240v AC voltage sensing
Dimensions / weight
205x325x45mm (HxWxD) without bar / 710g
PRO9 DRIVE-THRU MODULE
PRO9 LOUD SPEAKER AND ENCLOSURE
PRO9 MICROPHONE AND ENCLOSURE
Drive-thru module
Q-P9DTM
Function
Process and digitalise clean audio from speaker and microphone to order taker and back
Detection
Vehicle detector loop included; connections only for sonar
Connector type
IP rated RJ45 network; locked connectors for speaker and microphone
Power
Via network cable 48v
Screening and waterproof
Sealed metal enclosure and using IP rated connectors
Dimensions / weight
252x170x55mm (HxWxD) without connector covers / 880g
Loudspeaker & enclosure
Q-P9SPK
Type
Mylar waterproof speaker, enclosure rated IP64k
Watts / power peak
15 watts / 30 watts
Impedance
8 Ohms
Frequency response
210 to 7000Hz
Connectivity
4 pin locking GX16 connector
Dimensions / weight
117x117x73mm (HxWxD) without bracket / 682g
Microphone & enclosure
Q-P9MIC
Type
Dynamic omni-directional; enclosure rated IP64
Sensitivity
00 to 10000Hz
Impedance
50 Ohms
Connectivity
3 pin locking GX16 connector
Dimensions / weight
117 x 117 x73mm (HxWxD) without bracket / 438g
Technical support
Please email your technical query to
Quail Digital operates in:
• North America
• South America
• United Kingdom
• EMEA
• Asia and Australia
sales@quaildigital.com
service@quaildigital.com
