Team communication at its best

New Pro9 Headset System

for Quick Service communications

 

The ultimate Quick Service headset

• unlimited number of headset users• single and dual lane drive-thru• digital from speaker post to headset• table service and curbside channels• LED channel indicators on mic• private paging channel• 12 hour battery between charges• touchpad channel selection• exceptional range• very strong nylon headsetThe all-new Pro9 headset system for Quick Service is a huge step-change in simplicity, comfort and audio clarity.

Pro9 is a multi-channel headset designed for single and dual lane drive-thru, curb-side ordering and in-restaurant table service, all from the same headset.

And, its range will cover kitchen, seating on two floors, drive-thru lanes, drive-to bays and parking lot.

There’s no limit to the number of headsets you can use on the system, with contactless registration and Puresound noise cancelling much improving the user experience

 

 

For more information please submit an Enquiry

Click to view the Pro9 Quick Service brochure

PRO9 HEADSET

PRO9 BASE STATION

PRO9 REPEATER

PRO9 CHARGER

Headset

Q-P9HS

 

Operating frequency

1.88-1.90GHz EMEA, Asia; 1.91-1.93GHz North America

 

Channels

T1, T2, TS1 (table service), P (paging)

 

Channel activation

Order taker press T1 or T2; runner press T1 + P or T2 + P; table service press P twice

 

Paging

Press and hold page button

LEDs

T1 green, T2 blue, TS amber, P white

 

Volume adjustment

5 stepped levels

 

Noise cancelling

Acoustic noise cancelling to orderpoint speaker

 

Sleep mode

Activated after 10 mins of headset being motionless

 

Registration

Near-field wireless IT link

 

Battery

750mAh, 3.7v lithium-ion polymer

 

Audio prompts

Audio beep indicates change of status

 

Weight

120g with battery

 

Approvals

EN301 406 v2.2.2 FCC Part 15 IC RSS-213. EMC ETSI EN 301 489-1 V2.2.0 Accoustic energy EN
62368-1 SARS IEEE Std 1528 & FCC requirements

Base Station

Q-P9BS

 

Headset capacity per lane

Order-taker/unlimited runners hearing order-taker/customer, all communicate on paging channel

 

Range

50m radius from base depending on environment, extendable with up to 2 repeaters (Q-P9REP)


Dual lane capability

Dual lane plus table service; dual lane systems use 2 x Q-P9BSDL variant base

 

Power

00-240v AC voltage sensin

Connectivity

Power via DC jack; CAT5/6 to Q-P9BSDT + Q-P9BSTS bases + Q-P9DTM; 7Pin DIN to grill speaker/timer

 

Features

Ethernet API; push buttons for loop override, system reset, tandem order taking, night volume & grill
speaker volume adjustment; at-a-glance fault diagnosis using front enclosure LED display

 

System settings

Factory settings as standard on arrival; all setting adjustments can be made on site via API

Status of LEDs

Power ON, car arrival, order-taker talking to customer, colour-coded fault diagnosis

 

Headset registration

Near-field wireless IR link

 

Dimensions / weight

250x160x43mm (HxWxD) / 405g

 

Approvals

EN301 406, FCC Part 15 (D), IC RSS-213, EMC ETSi EN 301 489-1

Repeater

Q-P9REP

 

Range

50m radius depending on environment; 2 repeaters max per base

 

Power

100-240v AC voltage sensing

Connectivity

Cat5/6/7 cable from base

 

LEDs

Power ON, car arrival, order taker talking to customer, colour-coded fault diagnosis

 

Dimensions / weight

50x160x43mm (HxWxD) / 310g

 

Charger

Q-P9CH

 

Headset capacity

8 headsets

 

Headset charge time

4 hours to full charge; recommend change battery from 500 charge cycles

LED indicators

Red power light; individual lights for each battery, red charging, green fully charged

 

Power

100-240v AC voltage sensing

 

Dimensions / weight

205x325x45mm (HxWxD) without bar / 710g

PRO9 DRIVE-THRU MODULE

PRO9 LOUD SPEAKER AND ENCLOSURE

PRO9 MICROPHONE AND ENCLOSURE

Drive-thru module

Q-P9DTM

 

Function

Process and digitalise clean audio from speaker and microphone to order taker and back

 

Detection

Vehicle detector loop included; connections only for sonar

Connector type

IP rated RJ45 network; locked connectors for speaker and microphone

 

Power

Via network cable 48v

 

Screening and waterproof

Sealed metal enclosure and using IP rated connectors

Dimensions / weight

252x170x55mm (HxWxD) without connector covers / 880g

Loudspeaker & enclosure

Q-P9SPK

 

Type

Mylar waterproof speaker, enclosure rated IP64k

 

Watts / power peak

15 watts / 30 watts

Impedance

8 Ohms

 

Frequency response

210 to 7000Hz

 

Connectivity

4 pin locking GX16 connector

 

Dimensions / weight

117x117x73mm (HxWxD) without bracket / 682g

Microphone & enclosure

Q-P9MIC

 

Type

Dynamic omni-directional; enclosure rated IP64

 

Sensitivity

00 to 10000Hz

Impedance

50 Ohms

 

Connectivity

3 pin locking GX16 connector

 

Dimensions / weight

117 x 117 x73mm (HxWxD) without bracket / 438g

 

 

Technical support

Download the Q-Pro5 Headset System Installation Manual

Please email your technical query to service@quaildigital.com or serviceUSA@quaildigital.com

Quail Digital operates in:

• North America

• South America

• United Kingdom

• EMEA & Russia

• Asia and Australia

sales@quaildigital.com

service@quaildigital.com

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