New Pro9 Headset System
for Quick Service communications
“The ultimate Quick Service headset”
• unlimited number of headset users• single and dual lane drive-thru• digital from speaker post to headset• table service and curbside channels• LED channel indicators on mic• private paging channel• 12 hour battery between charges• touchpad channel selection• exceptional range• very strong nylon headsetThe all-new Pro9 headset system for Quick Service is a huge step-change in simplicity, comfort and audio clarity.
Pro9 is a multi-channel headset designed for single and dual lane drive-thru, curb-side ordering and in-restaurant table service, all from the same headset.
And, its range will cover kitchen, seating on two floors, drive-thru lanes, drive-to bays and parking lot.
There’s no limit to the number of headsets you can use on the system, with contactless registration and Puresound noise cancelling much improving the user experience.
Pro9 is "significantly better" at inbound AND outbound noise cancellation...
“Electroacoustic Performance Comparison Report”,
Peter Mapp + Associates, August 2020
“Pro9 - best in class for intelligibility”
Pro9 0.57 HME HD 0.47
Speech Transmision Index (STI), higher figure is better*
Click to view the Pro9 Quick Service brochure
Click to view the Pro9 Intelligibility leaflet
For more information
please submit an Enquiry
Click to view the video "Pro9 - Designing a winner" by Quail Digital CEO, Tom Downes
Our customers speak for us...
PRO9 HEADSET
PRO9 BASE STATION
PRO9 REPEATER
PRO9 CHARGER
Headset
Q-P9HS
Operating frequency
1.88-1.90GHz EMEA, Asia; 1.91-1.93GHz North America
Channels
T1, T2, TS1 (table service), P (paging)
Channel activation
Order taker press T1 or T2; runner press T1 + P or T2 + P; table service press P twice
Paging
Press and hold page button
LEDs
T1 green, T2 blue, TS amber, P white
Volume adjustment
10 stepped levels
Noise cancelling
Acoustic noise cancelling to orderpoint speaker
Sleep mode
Activated after 10 mins of headset being motionless
Registration
Near-field wireless IT link
Battery
750mAh, 3.7v lithium-ion polymer
Audio prompts
Audio beep indicates change of status
Weight
120g with battery
Approvals
EN301 406 v2.2.2 FCC Part 15 IC RSS-213. EMC ETSI EN 301 489-1 V2.2.0 Accoustic energy EN
62368-1 SARS IEEE Std 1528 & FCC requirements
Base Station
Q-P9BS
Headset capacity per lane
Order-taker/unlimited runners hearing order-taker/customer, all communicate on paging channel
Range
50m radius from base depending on environment, extendable with up to 2 repeaters (Q-P9REP)
Dual lane capability
Dual lane plus table service; dual lane systems use 2 x Q-P9BSDL variant base
Power
00-240v AC voltage sensin
Connectivity
Power via DC jack; CAT5/6 to Q-P9BSDT + Q-P9BSTS bases + Q-P9DTM; 7Pin DIN to grill speaker/timer
Features
Ethernet API; push buttons for loop override, system reset, tandem order taking, night volume & grill
speaker volume adjustment; at-a-glance fault diagnosis using front enclosure LED display
System settings
Factory settings as standard on arrival; all setting adjustments can be made on site via API
Status of LEDs
Power ON, car arrival, order-taker talking to customer, colour-coded fault diagnosis
Headset registration
Near-field wireless IR link
Dimensions / weight
250x160x43mm (HxWxD) / 405g
Approvals
EN301 406, FCC Part 15 (D), IC RSS-213, EMC ETSi EN 301 489-1
Repeater
Q-P9REP
Range
50m radius depending on environment; 2 repeaters max per base
Power
100-240v AC voltage sensing
Connectivity
Cat5/6/7 cable from base
LEDs
Power ON, car arrival, order taker talking to customer, colour-coded fault diagnosis
Dimensions / weight
50x160x43mm (HxWxD) / 310g
Charger
Q-P9CH
Headset capacity
8 headsets
Headset charge time
4 hours to full charge; recommend change battery from 500 charge cycles
LED indicators
Red power light; individual lights for each battery, red charging, green fully charged
Power
100-240v AC voltage sensing
Dimensions / weight
205x325x45mm (HxWxD) without bar / 710g
PRO9 DRIVE-THRU MODULE
PRO9 LOUD SPEAKER AND ENCLOSURE
PRO9 MICROPHONE AND ENCLOSURE
Drive-thru module
Q-P9DTM
Function
Process and digitalise clean audio from speaker and microphone to order taker and back
Detection
Vehicle detector loop included; connections only for sonar
Connector type
IP rated RJ45 network; locked connectors for speaker and microphone
Power
Via network cable 48v
Screening and waterproof
Sealed metal enclosure and using IP rated connectors
Dimensions / weight
252x170x55mm (HxWxD) without connector covers / 880g
Loudspeaker & enclosure
Q-P9SPK
Type
Mylar waterproof speaker, enclosure rated IP64k
Watts / power peak
15 watts / 30 watts
Impedance
8 Ohms
Frequency response
210 to 7000Hz
Connectivity
4 pin locking GX16 connector
Dimensions / weight
117x117x73mm (HxWxD) without bracket / 682g
Microphone & enclosure
Q-P9MIC
Type
Dynamic omni-directional; enclosure rated IP64
Sensitivity
00 to 10000Hz
Impedance
50 Ohms
Connectivity
3 pin locking GX16 connector
Dimensions / weight
117 x 117 x73mm (HxWxD) without bracket / 438g
Technical support
Please email your technical query to
Quail Digital operates in:
• North America
• South America
• United Kingdom
• EMEA & Russia
• Asia and Australia
sales@quaildigital.com
service@quaildigital.com
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