Team communication at its best

COVID-19 Support Hub: Our headsets can help you deal with the coronavirus challenges.  Learn more

Terms & Conditions of Sale

Quotation: Valid for 60 days from date AND excludes VAT and delivery unless otherwise stated.

Shipping is FOB Reading, UK. Local duties and sales taxes excluded.

Payment terms: 30 days from date of invoice. Goods remain the property of Quail Digital until paid in full.

Excludes installation, commission and user training unless otherwise stated.

Sites may require additional base stations depending on range and coverage requirements at individual locations.

Excludes the provision of power supplies which are required for the base station(s) and battery charger(s).

The Lithium Polymer batteries used in this system should be replaced every 2 years to maintain safety & performance.

Warranty: 36 months excluding accessories and consumables.

Delivery: Allow 21 days for individual system deliveries. Multiple system orders allow 90 days and subject to confirmation.

Restocking fee: Unopened items 7.5% of value. No returns without authorisation number.

Quail Digital accepts no liability for injury (in the absence of negligence or other breach of duty), loss or damage arising from use of its products as a result of a failure to use them in accordance with the relevant operating instructions supplied with the system.

Quail Digital is a trading name of Music Marketing Services Ltd Company No 02000217

Quail Digital operates in:

• North America

• South America

• United Kingdom

• EMEA & Russia

• Asia and Australia

Pro10 Headset System
Retail Products

Retail Support


Pro11 Headset System
Healthcare Products

Health Support

Pro10 Headset System
Community Products

Community Support

Pro9 Headset System
Quick Service Products

Quick Service Support


Quail Digital #16



© Quail Digital 2021