# Quail Digital


> Quail Digital designs and manufactures wireless communication headset systems for the Healthcare, Retail, and Quick Service industries. Founded in 1995, the company operates in 38 countries through a global network of 65 specialist resellers, with offices and inventory in Dallas TX (US), Düsseldorf (Germany), and Reading (UK).


Quail Digital's headset systems use the license-free DECT digital frequency band (1880-1900GHz), compliant in over 130 countries. Products are sold through specialist reseller partners rather than direct e-commerce, with each reseller providing local help desk, field support, and repair services. The site is available in English (UK default), German (DE), English (US), and French (FR) locales.


## Products


- [Pro11 - Healthcare](https://www.quaildigital.com/product/pro11): Wireless headset system for operating rooms and clinical teams, enabling hands-free, crystal-clear communication to improve patient safety and reduce noise.
- [Pro12 - Retail](https://www.quaildigital.com/product/pro12): Wireless communication headset for retail teams, with AI integration and speech recognition to streamline daily tasks and improve customer service.
- [Pro9 - Quick Service](https://www.quaildigital.com/product/pro9): Headset system for quick service restaurants and drive-thru, including the world's first 4-lane drive-thru headset system.
- [Quail Connect](https://www.quaildigital.com/product/quail-connect): Quail Digital's connected software/hardware platform for team communication.


Note: DECT operating frequency and transmit power vary by region — 1.88-1.90 GHz / 250mW for EMEA & Asia, 1.91-1.93 GHz / 125mW for North America. Product and industry pages are localized (DE, US, FR) but content is translated rather than market-specific; see Regional sites below for locale URLs.


## Industries


- [Healthcare](https://www.quaildigital.com/healthcare): Headset systems for operating rooms and clinical environments (Pro11 system).
- [Retail](https://www.quaildigital.com/retail): Headset systems to improve staff wellbeing, productivity, and customer service in stores (Pro12 system).
- [Quick Service](https://www.quaildigital.com/quick-service): Headset systems for single, dual, and 4-lane drive-thru restaurant operations (Pro9 system).


## Company


- [About Us](https://www.quaildigital.com/about): Company mission, leadership team (including founder & CEO Tom Downes), and company values.
- [Case Studies](https://www.quaildigital.com/case-studies): Customer case studies across healthcare, retail, and quick service.
- [Insights](https://www.quaildigital.com/insights): Articles and blog content.
- [FAQs](https://www.quaildigital.com/faqs): Common questions on purchasing, shipping, support, licensing, and product features.
- [Contact](https://www.quaildigital.com/contact): Contact form and regional contact details.


## Regional sites


- [United Kingdom / Global (EN)](https://www.quaildigital.com/): Default English site.
- [Germany (DE)](https://www.quaildigital.com/de/): German-language site. Office: Alt-Heerdt, 40549 Düsseldorf, Germany. Phone: +49 4921 193670210.
- [United States (EN-US)](https://www.quaildigital.com/us/): US site. Office: 2929 Carlisle St Ste 373, Dallas, TX 75204, United States. Phone: +1 888-575-1010.
- [France (FR)](https://www.quaildigital.com/fr/): French-language site, served by reseller network (no physical office). Phone: +33 6 14 61 46 12.


## Contact


- Sales: sales@quaildigital.com
- Service: service@quaildigital.com
- North America: quaildigitalna@quaildigital.com


## Legal


- [Privacy Policy](https://www.quaildigital.com/legal/privacy)
- [Responsible Sourcing](https://www.quaildigital.com/legal/responsible-sourcing)
- [Terms & Conditions](https://www.quaildigital.com/legal/terms-of-sale)
- [Warranty Statement](https://www.quaildigital.com/legal/warranty): 3-year manufacturer's warranty on products since Jan 2019, RMA process via quaildigitalna@quaildigital.com.


## Sitemap


- [Sitemap](https://www.quaildigital.com/sitemap.xml): Full, machine-generated list of indexable URLs for crawlers (Webflow-generated). Use this llms.txt for curated context; use the sitemap for exhaustive URL discovery.