Team communication at its best
How Pro10 headsets improve Customer Engagement in Garden Centres
22 June 2022
Tom Downes, CEO, Quail Digital outlines the benefits of digital communication within both the garden centre and hardware store environment and why it’s the way forward for a new generation of local businesses...
The missing piece of the OR jigsaw
08 December 2021
The rapid evolution of technology and devices, methodology and best practice continues to transform the OR but what is most vital in the delivery of positive patient outcomes is clear and unhindered communication between all team members during surgery...
A retailer talks about the benefits of using headsets to deter crime in RN magazine
30 September 2021
In the September 10th edition of the RN Magazine Avtar Sidhu, Budgens, talks about how headsets have helped him prevent crime in his store...
How can we better protect our retail workers as shop floor crime rises?
26 March 2021
Retail crime has always been prevalent; in fact, reports suggest that crime has indeed been rising over the recent years, but has since been further accelerated as a result of Covid-19....
DECT: why it is is a perfect solution for professional intercom systems
09 November 2020
DECT Today asked Quail Founder & CEO Tom Downes to tell us the story of his company, and to explain just why DECT is so important to Quail’s ongoing roadmap...
Improved communication is key to sustainable growth in Quick Service
20 October 2020
After initial declines at the start of lockdown the takeaway market returned to, and in the first two weeks of July exceeded, its pre-COVID high, according to a recent report from the Agriculture and Horticulture Development Board (AHDB)...
New communication challenges facing the NHS
19 May 2020
Throughout the COVID-19 pandemic, physicians and their clinical teams are having to adapt to a new way of working. While the execution remains the same, the additional PPE requirements are making it difficult for surgeons and medical staff to communicate between each other during procedures...
Quail Digital’s next generation Pro9 for Quick Service solution supports new models of restaurant trade through multi-channel team communication
26 February 2020
According to Restaurant industry experts, technology will continue to drive change in the restaurant experience in 2020...
Future-proofing your drive-thru...
05 April 2022
Quick-service operators are embracing change in order to stay competitive. John Bardeau, Quail Digital Director of Retail Sales - North America explains how to QSR Magazine...
Why convenience store owners are working all hours
01 November 2021
So reducing hours can be an important way of avoiding burnout – even if it means losing sales as a result. One Stop’s Sedani went down this route during the pandemic...
How one operator is future proofing off-premises sales
12 July 2021
With drive-thru traffic at an all-time high over the past year-plus, operators are searching for any possible way to streamline efficiencies in the space. With newer off-premises channels like curbside pickup and online ordering proliferating, it’s as important as ever for quick-service teams to be communicating clearly.
Wireless headsets help frontline staff stay connected
27 January 2021
For NHS staff treating seriously ill Covid-19 patients, wearing layers of protective equipment is vital to keep them safe. However, at a critical time for our hospitals, masks, visors, and respirators can make it difficult for frontline staff to speak to each other...
How audio clarity unlocks a faster drive-thru
02 November 2020
With even more traffic than usual in the drive thru, brands need efficiency now more than ever...
Quail Digital has become a supplier member of the Association of Convenience Stores (ACS), signalling its support for the industry
12 October 2020
The Association of Convenience Stores (ACS) is pleased to welcome digital team communications specialist, Quail Digital, to its club of suppliers...
An interview with Quail Digital’s CEO: How will retail recover as the lockdown eases?
11 May 2020
Like many other sectors, retail has been hit hard from the COVID-19 pandemic. The majority of high street outlets have been forced to close, leaving businesses of all sizes struggling to stay afloat...
Study shows OR team wellbeing and communication is improved when using the Quail Digital Healthcare Headset System
29 January 2020
The recent published paper by Ziv Tsafrir et al., shows the impact of a wireless audio system on communication in robotic-assisted laparoscopic surgery is beneficial to staff wellbeing...
Digital headsets for improved customer experience - Checkout Ireland
08 December 2021
Tom Downes, CEO, Quail Digital outlines the benefits of digital communication within a convenience store environment and why it’s the way forward for a new generation of local businesses...
Improved communication is key to sustainable growth in Quick Service
01 November 2021
The pandemic has undoubtedly had a significant impact on the fast food industry however: the successful vaccine rollout and pent-up customer demand are now paving the way for good recovery with continued industry growth predicted over the next five years...
The hospital of the future
17 April 2021
Wireless communication plays an important role in the Hospital of the Future, as a means of connecting people, processes, technology and premises in a seamless communication highway...
2020: The rise of the convenience store
14 December 2020
As the UK was suddenly struck by the Coronavirus pandemic at the beginning of 2020, and lockdown measures were enforced, the convenience store became essential to serve local communities...
Be prepared for Winter with digital communication
26 October 2020
The pressure that health services globally are under is well documented; over the last months, COVID-19 has brought acute hospitals and frontline staff to their knees, while many community clinics and GP surgeries have had to reinvent their clinical pathways to ensure patients can access vitally important services...
Communication and changing the way we help to protect staff
23 September 2020
During Lockdown, shop workers were finally given the recognition they deserve as they rose the ranks in the public’s eye, from a background helper to an essential hero. However, as the restrictions eased, their own personal safety has now been thrown into the spotlight...
Caring for frontline staff in infectious disease units
27 March 2020
In the face of unprecedented levels of rising demand on our healthcare system, protecting our frontline staff is the No1 priority. Not only because we need them all fully operational, but also out of a duty of care to those who are caring for the vulnerable and infirm...
Understanding the new operating room ergonomics in a technology dominated health service
9 December 2019
Technology led changes – from the addition of robotics to the adoption of surgical ‘space suits’ – are having significant implications for operating room ergonomics...
Quail Digital operates in:
• North America
• South America
• United Kingdom
• EMEA & Russia
• Asia and Australia
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Quail Digital #16