QDigital Retail Headset system could save you over 16 hours labour a week at your tills...
Every time a till operator requests assistance, scanning stops and the queue builds, leading to delays and unhappy customers
QDigital Retail Headset system dramatically improves shopper experience by reducing the time it takes to resolve till issues.
It is a team communication system comprising lightweight headsets for supervisors and wireless keypads for staff at checkouts and around the store. A single key stroke lets all headset wearers know the request and its location.
A 15-checkout store can have up to 1000 occasions a week when assistance is needed
Analysis by customers after installing QDigital Retail Headset system shows that problems are resolved faster, saving at least 60 seconds on transactions.
The result is improved customer satisfaction and more than 16 hours of time saved a week.
Every time a till operator requests assistance, scanning stops and the queue builds, leading to delays and unhappy customers
QDigital Retail Headset system dramatically improves shopper experience by reducing the time it takes to resolve till issues.
It is a team communication system comprising lightweight headsets for supervisors and wireless keypads for staff at checkouts and around the store. A single key stroke lets all headset wearers know the request and its location.
A 15-checkout store can have up to 1000 occasions a week when assistance is needed
Analysis by customers after installing QDigital Retail Headset system shows that problems are resolved faster, saving at least 60 seconds on transactions.
The result is improved customer satisfaction and more than 16 hours of time saved a week.
QDigital Retail Headset system can help to improve efficiency and customer experience significantly.
"With Quail Digital, average response time for queue assistance was reduced from 78 to 26 seconds"
Click below to view the latest
Quail Digital Retail Report
Click below to view the latest
Quail Digital Retail Report
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